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Legal

Terms of Use

Effective: · Last updated: · Version 2.0

Versión en español: /es/terminos. If the two versions differ, the Spanish version prevails.

1. Who provides the service and acceptance

These terms govern the use of ventrue.com.ec, our apps ("the Apps") and our services. They are provided by Erick Escobar, a sole proprietor registered in Quito, Ecuador, trading as Ventrue Technologies ("Ventrue", "we"). By using the website or an App you accept these terms and our Privacy Policy. If you do not agree, do not use them.

2. What these terms cover

  • The website and its content.
  • The Apps published on Google Play or used in a browser, such as Zercoppy, The Daily Dao, AI Coach, Orb Finance, Housing Scout, Prediction Pool and Dao of Chaos.
  • Professional services (software development, cloud architecture, integrations, AI, e-invoicing and others). Each service is also governed by its written proposal or contract, which prevails over these terms on the matters it covers.

When you download an App from Google Play, Google Play's terms also apply.

3. Accounts

  • You must be at least 13. If you are a minor, use the Apps with the knowledge of a parent or guardian.
  • Your account information must be true and up to date.
  • You are responsible for activity on your account and for keeping your access secure. Tell us if you suspect unauthorised use.

4. Free apps, ads and purchases

  • Ads: some Apps are free and funded by third-party advertising. We do not endorse advertised products and are not responsible for them.
  • Purchases and subscriptions: the Apps may offer paid features, subscriptions or the option to remove ads. Price and conditions are shown before you pay. Payments are processed by Google Play.
  • Renewal: subscriptions renew automatically at the end of each period until you cancel them in Google Play. Cancellation takes effect at the end of the paid period.
  • Refunds: handled under Google Play's policy, without prejudice to your rights under Ecuador's Organic Consumer Protection Law.
  • Virtual items: currency, items or progress inside a game or App have no monetary value, cannot be exchanged for money and are not transferable.

5. Acceptable use

You may not:

  • use the website or Apps for illegal or fraudulent activity, or to infringe the rights of others;
  • attempt unauthorised access, decompile, bulk-extract data or interfere with their operation;
  • manipulate, artificially generate or fraudulently click on ads;
  • resell or redistribute the Apps or their content without written permission.

We may suspend or close accounts that break these rules.

6. Your content

What you record in an App remains yours. You give us a limited licence to store and process it solely to provide the service to you. We do not publish it or use it as an example without your permission.

7. Intellectual property

The Ventrue name and logo, the website, the Apps, their code, design and documentation belong to Erick Escobar (Ventrue Technologies) or its licensors. We grant you a personal, limited, non-exclusive, non-transferable licence to use them under these terms. Ownership of software built for a client is governed by that client's contract.

8. Important notices by type of App

  • Health, wellbeing and training: content is informational and does not replace advice from a doctor, nutritionist or physiotherapist. Consult a professional before starting an exercise or nutrition programme, and stop if you feel pain or discomfort.
  • Personal finance: projections and suggestions are indicative and are not financial, tax or investment advice.
  • Public procurement: information comes from public sources and may contain errors or omissions. Always verify on the official portal before bidding. Ventrue is not affiliated with SERCOP or any public body and does not guarantee awards.
  • Real estate: listings come from third parties. We are not brokers and do not guarantee their accuracy or availability.
  • Artificial-intelligence features: generated results may be wrong or incomplete. Review them before using them.
  • Sports predictions: a game between participants, with no money betting run by Ventrue.

9. Availability, beta versions and changes

We work to keep the website and Apps available, but they may be interrupted for maintenance or reasons beyond our control. Versions marked beta may change or fail. We may change, add or remove features; if we remove a paid feature you bought, we will give you reasonable notice.

10. Warranties and liability

To the extent the law allows, the website and Apps are provided "as is". We are not liable for indirect damages, lost profits or data loss arising from their use. Where the law does not allow us to exclude liability, it is limited to the amount you paid for the App or service in the last 12 months. None of this limits the non-waivable rights you have under Ecuador's Organic Consumer Protection Law.

11. Termination

You can stop using the Apps and delete your account at any time. We may suspend or close an account that breaches these terms, and we will tell you unless the law prevents it.

12. Governing law and disputes

These terms are governed by the laws of the Republic of Ecuador. Before going to court, the parties will try to resolve any dispute in good faith and, failing that, through mediation in Quito. Otherwise, the courts of Quito have jurisdiction, without prejudice to any forum the law grants consumers.

13. Changes to these terms

If we change these terms in a meaningful way, we will update the date above and let you know in the App or by email before they take effect. If you keep using the website or Apps afterwards, you accept the new version.

14. Contact